Trusted by business leaders. Stay informed and gain new learnings that you can apply to your business today. The MSG Insights page features all of our latest thinking, across a range of industries and topics that our clients find most useful. We share both opportunities and challenges for today's business community to consider and put into action.
For large and small companies alike, a credible path to harnessing artificial intelligence (AI) for competitive differentiation is murky, covered in silver-lined pot holes. AI has been underdelivering on promised benefits for years; nevertheless, it is attracting more investment dollars than ever.
How do organizations overcome the common disconnect between strategic planning and budgeting decisions? Market Strategy Group wanted to learn from those who live it. We spoke with Executives from Strategy and Finance Functions to get real, best-in-class answers to this thorny question.
Most executives realize that to hit aggressive growth targets they must consider a broader portfolio then their home country. Also, with the extent of foreign investment transcending borders, companies should be thinking globally now more than ever.
Market Strategy Group's founder and CEO, Michael Krauss, has been writing articles for the American Marketing Association for over seven years, with a focus on executive insights. Explore his collection of columns here.
The threat of disruption from new competitors and new technologies looms over every company. This white paper, the first in a series, provides a comprehensive description of how companies find themselves failing to identify emerging threats and offers tips we have gleaned from years of working with companies who have been repeatedly successful co-opting new innovations.
Customer experience can be defined as the collective set of touchpoints and interactions across all channels over the entire lifecycle of a customer relationship (from awareness through usage to the decision whether to re-purchase). These cumulative impressions create an emotional bond between a brand and its customers, in a deeply contextual way. When companies learn to deliver and remain engaged with customers through effectively crafted experiences, they build enduring relationships, differentiate themselves from competitors, and grow more profitable businesses.
The threat of disruption from new competitors and new technologies looms over every company. It doesn't matter what your sector, what your product, what your service. This white paper, the second our series, delineates the process that established companies can use to identify and respond to potential threats in a disciplined manner.